Ruby Of Siam - Highland Park

So, I have no sense of smell. since birth. so a lot of my dining experience is with sweet and hot and texture. I ordered a simple dish. Chicken pad Thai from Ruby of Siam. It was possibly the worst pad thai that I have ever eaten. And I'm not that picky. I will never order from them

I went to Ruby of Siam on a Tuesday (late afternoon) and they were empty! There were lots of delivery drivers coming in...constant while we were there. Our service was impeccable...needless to say. We were super impressed with the food, too. We got the sampler, Tom Kha, Spring Rolls, Ruby Crab Legs, the #49 KT Neu Sub, and #79 Pad Broccoli Kana. We have found our local Asian/Thai place.

The disrespect I experienced at this restaurant compels me not only to write this necessary review but also to decide never to return. I want to make it clear why, as a grown man, I can endure subpar service, but witnessing a little girl beside me being ignored for an hour and a half is unacceptable. The staffing situation, with only two people managing eight tables and the phone ringing every 30 seconds, is inadequate. There are no excuses for being understaffed. Please consider hiring more staff or, if necessary, closing the restaurant.

Great food, but since Covid this is is under staffed for waiters and cooks. They also get their orders wrong.

They have an absolutely amazing 4 course lunch special, even on Saturday.