Petersen 75 - Herman

We went last Friday night with another couple on the recommendation from someone they knew. We went on a prime rib night and were disappointed. They only offered prime rib so we all ordered medium rare and 2 of the 4 were well done and not juicy at all. We mentioned to the waitress and her response was Jim (or whoever the cook or owner was) he won 't do anything about it so you have to have it! Really?? She was so rude and not willing to help fix the situation in any way when asked to talk to someone. The bill was brought, charging full price 49.00 per meal and we refused to pay and asked to talk to someone. After 15 min we asked to talk to someone again and the lady at the door(I assume the owner), came over and we told her about the meal and offered to pay for 1 salad eaten from 1 meal and then pay for a complete meal and her response was, In 20 plus years we have never had any complaints, but I will do it this time! REALLY?? That is how you talk to customers?The waitress then came back with an attitude to collect the payment for the 1 meal. When she came back with the receipt, she gave rude looks and then someone else even had to give our friends a box because she never came back again. When we got up to leave I noticed she was talking about us to another staff and looking our way. She was sitting drinking at the end of the bar, and as we passed heading to the door she gave a rude look again.Not only was the prime rib not impressive, but the way we were treated by the lady and that waitress; was ridiculous, and rude!

We went last Friday night with another couple on the recommendation from someone they knew. We went on a prime rib night and were disappointed. They only offered prime rib so we all ordered medium rare and 2 of the 4 were well done and not juicy at all. We mentioned to the waitress and her response was Jim (or whoever the cook or owner was) he won 't do anything about it so you have to have it! Really?? She was so rude and not willing to help fix the situation in any way when asked to talk to someone. The bill was brought, charging full price 49.00 per meal and we refused to pay and asked to talk to someone. After 15 min we asked to talk to someone again and the lady at the door(I assume the owner), came over and we told her about the meal and offered to pay for 1 salad eaten from 1 meal and then pay for a complete meal and her response was, In 20 plus years we have never had any complaints, but I will do it this time! REALLY?? That is how you talk to customers?The waitress then came back with an attitude to collect the payment for the 1 meal. When she came back with the receipt, she gave rude looks and then someone else even had to give our friends a box because she never came back again. When we got up to leave I noticed she was talking about us to another staff and looking our way. She was sitting drinking at the end of the bar, and as we passed heading to the door she gave a rude look again.Not only was the prime rib not impressive, but the way we were treated by the lady and that waitress; was ridiculous, and rude!

We went last Friday night with another couple on the recommendation from someone they knew. We went on a prime rib night and were disappointed. They only offered prime rib so we all ordered medium rare and 2 of the 4 were well done and not juicy at all. We mentioned to the waitress and her response was Jim (or whoever the cook or owner was) he won 't do anything about it so you have to have it! Really?? She was so rude and not willing to help fix the situation in any way when asked to talk to someone. The bill was brought, charging full price 49.00 per meal and we refused to pay and asked to talk to someone. After 15 min we asked to talk to someone again and the lady at the door(I assume the owner), came over and we told her about the meal and offered to pay for 1 salad eaten from 1 meal and then pay for a complete meal and her response was, In 20 plus years we have never had any complaints, but I will do it this time! REALLY?? That is how you talk to customers? The waitress then came back with an attitude to collect the payment for the 1 meal. When she came back with the receipt, she gave rude looks and then someone else even had to give our friends a box because she never came back again. When we got up to leave I noticed she was talking about us to another staff and looking our way. She was sitting drinking at the end of the bar, and as we passed heading to the door she gave a rude look again. Not only was the prime rib not impressive, but the way we were treated by the lady and that waitress; was ridiculous, and rude!

We attended a private party at this restaurant, and I was pleased with the accessibility options since I use a wheelchair. The venue was clean and easy to navigate. The absence of carpeting on the floors was another advantage. It's a nice place, and I look forward to returning.

I attended a graduation party today, and the atmosphere was absolutely wonderful!