Tecate Mexican Grill - Hendersonville

After coming here for years and always tipping well, they told us when we came in that we didn’t tip them last time and they would serve us, but wouldn’t if we didn’t tip again. My wife paid with a card but left a cash tip, we always do this so they don’t have to pay credit card fee on it. However they said no she left zero and were extremely rude. The service that day was terrible, yet we still tipped, then got told we didn’t? Always dealt with how rude the waitress was because they support law enforcement, but never again. Went to El Paso, enjoyed it and left a good tip!

First and last time I will ever go. Customer service was terrible. Waitstaff was very inattentive. People seated after us got their order way before us. Wrong drink was brought, was charged 4.99 for to not even a half of cup of cheese dip. Was told our food was taking so long because our waitress had a large table on the other side. There was no other table. Decided to leave, pay for our drinks and just go. Chalk it up to a terrible experience. The whole staff became confrontational when we tried to explain. Terrible reaction to what I thought was respectable feedback.

Used to be 5 stars now it's 1. Foods still good but the service is absolutely trash. Also telling me I have to tip when you provide terrible service is a great way for me to never come again.

People so conceited and despotic, the owners with terrible service

Very bad service, the waiters never brought my food, the truth is, never come here, very bad