Palm Tree Caribbean Cafe - Hampton

The person at the counter was not friendly at all; their service was rushed and curt, making it difficult for me to communicate due to the loud music playing in the background. I had to repeat myself several times. When I asked about plantains, I was told they were unavailable, and the only options left were cornbread or extra cabbage, presented in a decidedly unprofessional manner. Whenever I asked questions, the responses were dismissive and rude. I’ve decided that I will no longer spend my money here, especially not in a place where I feel unwelcome. It's disheartening to see others waiting around also not receiving any help. Until there are changes in management and staff, I cannot recommend this restaurant. I’ve invested too much time and money here for such a disappointing experience.

I ordered the Ruck-Hühner pig. The chicken was delicious, but it wasn’t very tender. I would definitely order the chicken again, but not the Roti.

The food at this restaurant is good, but I won’t be returning due to the poor customer service. I can overlook a bad attitude, but it's frustrating that I can't even get through on the phone; it just rings endlessly. Instead, I'll be heading to MP Island Cafe in Norfolk. It's worth the drive for better service!

I do not recommend this place. I knew I should have gone out of the door as soon as I noticed that the place didn't smell like food. People pretended they didn't want to take my order as if they didn't want to be there. They made me feel like I was harassing her and I did something wrong, and I tried my best to ignore it. The most important thing the food was rough I got 3 different things and they were all rough I was wasted $80. Please don't waste your money.

Ordered the curry goat and goat Roti. Taste like someone dumped a whole bottle of salt in my plate. Only giving 2 stars because the beef patty was good but don?t get the goat it is EXTREMELY SALTY.