Big Jim's Pizzeria - Haledon

As former university employees, we enjoyed the convenience of dining at Big Jim's. We had heard it was under new management, and we were pleasantly surprised by the attentive service from the young man who waited on us; he was polite and made sure we had everything we needed without rushing us. The price was very reasonable for such a great lunch. Overall, we all agreed that our meal was worthy of our Italian approval.

I really enjoyed their pizza slices and subs. However, I recently visited and ordered two slices. While I was waiting, the guy repairing a phone nearby attempted to fix it by taking it apart, which resulted in him putting two old slices in the oven. He was told not to close the oven door, then went back to his work. A minute later, he took the two slices from the oven, placed them in a box, and handed them to me. It used to be fantastic here, but now it's disappointing. Additionally, I noticed the area behind the counter was quite dirty, which was visible while I was ordering.

Today, I ordered Bolognese with angel hair pasta, but the person taking my order didn’t even know that Bolognese was a meat sauce. What I received was a plate filled with large chunks of meat, very little marinara sauce, and it tasted awful. It seemed like they had taken a meatball and just crushed it. Additionally, there was a significant mistake with the meals I ordered for my wife and daughter. Regrettably, this was my third and final order from BJ’s. I'm truly disappointed and unsure how I can overcome this negative impression.

Absolute shame about this once great pizzeria. I stopped in the other day, after not being there for a few years (I moved out of the area) and was surprised how terrible things where. Especially since the owners gave the outside of the restaurant a full face-lift and made it look like a fancy restaurant. The food, however, is awful. The pizza is gross, salads looked old, sauce will give you heart burn and everything coming out of the kitchen dripped with oil. The worst part wasn't even the food but rather the kitchen and pizza area looked FILTHY!! I couldn't believe how much dirt, grease and garbage I saw. Sad to say but I won't ever go back again.

I don't even want to give them a 1 star rating! I stopped in the other day during my break from classes (Currently attending William Paterson). I ordered a grilled chicken salad to go. While waiting for my order I realized the girl at the counter never asked me for what dressing I wanted, so I figured I would let her know when I got my order and she could put it in a plastic cup for me. When she called out my order she said chicken ceasar salad. So i said whatever, I don't mind chicken casear salad's, so I got that and a 20 oz diet coke. Total came to be ten dollars and change. So I drive to the college, open up my salad, and...