Chipotle Mexican Grill - Hagerstown

The burritos and burrito bowls ordered through DoorDash are disappointing. You receive about half of what you would get if you placed the same order in person. This has been consistently true every time I've ordered through DoorDash or their app. If you're looking for a subpar burrito or bowl at the same price, just order Chipotle on DoorDash.

The kids' meals were not accurate, and they forgot the kids' drinks. This seems to be a recurring issue with Chipotle when it comes to online orders. However, the adult bowl was spot on—no problems there!

How can you raise your prices but serve smaller portions? I received almost more hot sauce than rice; it felt like I was eating soup. You need to improve.

The food was good in taste. Poor portions though. It was ridiculous. Not even worth 5 bucks.

I had a fantastic experience! I'm not usually a big fan of Chipotle; I tend to prefer Qudoba. However, after this visit, I might choose Chipotle a bit more often. The staff was very respectful, but one person stood out—his name was Darius, and he was truly exceptional.