Marriott Concierge Lounge - Greenville

The customer service was excellent! As a crew member, and first time to this location, I had many questions about their policies. Alisha ? front desk at 6p 6/29/24 was so kind and patient with me. If she didn't know she found out! She worked hard to make me happy! And Warren, our driver, was great! Too! Offering suggestions for dining and letting us know if the van availability. It's these kinds of employees that would make me choose this location when traveling on my own. Great job!

The reviews had me a little nervous about staying here but then I saw a Yelp friend stayed here so decided it give it a go when I added an extra night to my trip. As a Marriott Platinum member I also thought I'd get some perks which I did. Ben checked me in and was so very welcoming and did his best to give me an idea of where I could dine if I decided not to use my meal credit at Artisan. I was given an overview of the hotel layout as well. I never did find the workout room. Then I was told there would be hors d'oeuvres in the concierge lounge at 5:30pm and later desserts at 7:30pm. Then breakfast the next morning. The room was older but clean for the most part. I did find the roaches so the hotel might need better pest control. The bed was comfortable and I slept well. The clock wasn't working as it was unplugged. I did plug it back in but couldn't figure out how to set it. The parking lot was a good size and well lit. Overall it was a good stay here at a reasonable price.

Great Hotel with even better service when I was first buying my camper in Greenville I would stay at the Westin if I had my Jeep because it would fit and I would stay at the Marriott if I had my Truck but then I just always ended up at the Marriott because they treated me so great, Then when I decided to buy a home here the Marriott became like my second home and they treated me like family. The front desk people always so friendly and accommodating they would always try and upgrade me with my bonvoy if available without even asking. The concierge level is great they serve free drinks snacks and a great breakfast in the morning all free if you have concierge level its well worth it. The rooms are a little dated but still very clean and nice. The restaurant and bar downstairs serves excellent food the Marriott Burger is to die for and really good sweet tea as well.. Its now my go to hotel if I need one but i live here so now I just go for the Burger and Tea. ;

Horrible experience. This Marriott has lost its way. Long gone are the days of Marriott being a home away from home for the weary traveler. Now it's all about the almighty dollar. Customer satisfaction and loyalty is no longer rewarded. I used to love this hotel. I'll never spend another dollar here. So sad how management has changed. I've been staying at this Marriott for over 25 years. Time to find a new favorite hotel in Greenville. This one no longer qualifies.

I stayed at the Greenville Marriott for a weekend conference in Spring 2022. It 's perfect for hosting or attending a conference or for business travel. Our group reserved a block of rooms for a very reasonable price, and the hotel staff took care of all of our needs during the conference. Even though our stay was only two nights, our rooms were cleaned, and coming home to a freshly made bed and fluffy new towels was impressive. All toiletries we needed were provided and definitely a step above the quality that other hotel chains provide. The free coffee in the morning and fruit-infused water in the afternoon were wonderful, and the Marriott Bonvoy complimentary internet worked well for our conference and for the entire stay. No WIFI issues is a win! This location is convenient to I-85, downtown, and tons of restaurants. Walgreens is within walking distance if you forget something or need snacks. We hung out at the outdoor pool area in the evenings and had a blast- the hotel was fine with us hanging out in the chairs and under the bar after hours, as long as we stayed out of the pool itself. The only reason I didn 't give four stars is because the room walls are paper thin. When trying to nap one afternoon, I could hear and make out a conversation outside. I would gladly stay here again but use a white noise machine to drown out the sounds.