The Merchant’s Wife - GREENPORT

The perfect staycation for my husband?s birthday! Mario was helpful and accommodating- the rooms were spacious, clean, beautiful and comfortable. Would recommend and stay again!

This is an incredible place to stay in Greenport. It's truly a hidden gem of a boutique hotel. The rooms are fantastic, the rooftop deck is stunning, and the service is attentive and professional. Amy and Mario, in particular, went above and beyond to ensure our stay was comfortable, making us feel truly cared for. They helped make our visit to the Hamptons unforgettable.

Such a gem! I stayed here during the week and had the best stay. The staff is so nice, the location is great and the hotel itself is so clean and well maintained. This might have been the best hotel experience I have ever had. I did not want to leave so ended up extending my stay. The hotel is in the perfect location and the roof is so relaxing to have a coffee or drink on. The galley is stocked with amazing treats and so convenient as well as the little shop with amazing coffee. I loved biking to the beach and to the wineries. I would not think twice and book this place, you will not be disappointed.

I first would like to say that most of the staff and location at this hotel are great. The texting service was very convenient both before the trip as well as during. Also the galley and rooftop were nice. The reason for 3 stars is the trouble we had with the room, specifically the plumbing (on two separate occasions over two days- both sink and toilet), which ultimately led to an unexpected and abrupt early exit from the hotel. We were supposed to spend the morning walking around town and getting breakfast and weren?t able to do so because of these issues. When checking out, we were told the issues would be escalated to the manager, Mario, or assistant manager Alexis, and that we would be contacted the same day or the next. Days later after no call, we contacted the hotel and were told Mario would call us and still no call back. It is almost a week after our trip. This is unacceptable for a hotel at this caliber, especially when paying over $600 a night. We have trips on the north fork multiple times a year and would have considered staying here again despite the issues, however out of principle would not again due to the management here.

The hotel is charming and extremely clean which I appreciate. The customer service is amazing, I was greeted each time I ran into staff at the hotel. The room is spacious with a beautiful and calming atmosphere. They are dog friendly which is a major plus! They offer lots of yummy complimentary snacks like fresh orange juice, Starbucks coffee, ice cream bars and fresh breakfast pastries. It's located right in the middle of town with a convenient walking distance to all restaurants and shops. They also have bikes ready to rent for a ride along town. If you're in Greenport this is a great place to stay!