Einstein Bros. Bagels - Glassboro

One employee gave no greeting, looked inconvenienced to actually put a few bagels in a bag, and appeared to a complete spoiled brat. Surprised that they allow these types of personalities up front to deal with public. Kids need to grow up asap. Adult woman wound up taking order, was very kind, and spoke to me as you would expect normal adult interaction to be, gracious. Still, never will return to location, will go somewhere else.

I had one of the worst customer service experiences I've ever encountered at this restaurant. You can't order directly at the counter; they insisted I download the Grubhub app instead. I really didn't want to download an app just to order a breakfast sandwich. There's no option to pay with cash either. After creating an account on Grubhub and placing my order, I waited almost thirty minutes for my food—even though it wasn't during peak hours, and there were only about five people ahead of me. When I finally brought my order home, I discovered they gave me the wrong item! Starving, I ended up eating it, but it was far from enjoyable—definitely not worth the $5. Honestly, I can't imagine having a worse experience here.

NB: This location is located in a Rowan University academic building. The times google says it's crowded are lies. It's pretty much going to be crowded around the beginning/end of each period (Periods start at 8:00 AM and last 1:15, plus 15 minutes for travel; so it'd be 8:00, 9:30, 11:00, etc). As far as food goes, they've improved significantly in all categories since opening, with orders being processed much faster, taste being pretty good, and the prices being reasonable. Food is significantly better than Dunkin doughnuts but not quite up to par with your favorite local bagel place (with exceptions for specialties like the nova lox, which is delicious). The bagels themselves are on par with most bagel places, as are things like cream cheese (which comes in a good 10 flavors), but the eggs aren't since they're pre-prepared and just heated up. I don't drink coffee, and so I cannot tell you if it's any good.

First I would say I was very happy when we got Einstein close by, even though I drive 20minutes to get there, that said I personally didn't find a problem with CS but truly think they are in a bad location for business, if they were up near where Borders book store is, or simply in a more visible Location more people would frequent them....who would know even where they are!

I ordered a bagel from there and noticed that the same girl who took my payment was wearing gloves. She then used those same gloves to pack my bagel and put it into the toaster.