Filiberto's Mexican - Gilbert

I tried the restaurant when it first opened, 2/3 years ago, never went back till today. Nothing changed, on line 2 chiilrennos state they come with avo and SC, pictures is the same as the combo. 2nd time I got them plain. Requested my money back showed the picture. They didn't want to give my money back, told me I know you work for Door dash and I'm going to call them. I had to call DD dash and tell them I saw this as trying to get me fired.I called filbertos customer service, they mad it clear they saw the video, like I care I was telling the truth. Accused me of Accidently ordered the wrong thing,even though I was charged the same price as the one in the picture, Natalie hung up on me when I mentioned Better business bureau. Theres no plan one on the menu, Ive going to filbertos for 20 years and got plain ones anyware but this store.Unfortunately for the owner I have to make this public cause they wouldn't let me speak to him.Dont go to this one or the one on Queen Creek same owners.

Ordered the chicken enchilada plate. Received enchiladas only cheese. A side of sour cream added 2.20$. 15.99 for not what I ordered.

Terrible food. Terrible service. They serve small portions. If you have eaten at a Filiberto’s in Mesa,Phoenix you can tell the difference. Filibertos is my go to food when I decide not to cook or when I’m on the go. They definitely lost a customer.

It’s just 12:50 pm and I don’t know who’s cooking today but the chimichanga is so good!!!

This has to be one of the worst locations I have visited, just two weeks ago I ordered through the drive-through for a basic burrito with three ingredients. I got home only to realize it was incorrect. I tried to contact customer service, one responded. I had to go through my bank to dispute the charge. Later this evening I figured people mess up, why not give it another try . I re-ordered the same order and the same problem happened once again. if you want to go here and be disappointed, do it! Highly recommend saving your time and money and go take your business else where.