Salsa Cafe - Garfield

The customer service was very poor at this restaurant. When placing my order, I had to speak slowly because the staff had a bad attitude. They got my entire order wrong, and it was my first time ordering from them. It was a disappointing first experience. It is surprising because most Latin restaurants are welcoming, but this one was not. I will never order from them again. The lady on the phone was rude and did not listen properly, which led to my order being incorrect. Maybe if she had slowed down and listened, my order would have been right.

Based on the reviews maybe I caught it today on a bad day. Our food was extremely extremely greasy. We’re Puerto Rican and Dominican, and we know mangu has its fair share of oil but this was a lot. My Cuban sandwich tasted like salt and grease. I gave it the three stars because the customer service is great. That’s really just it.

Do not waste your money at this restaurant. The chicken sandwich I ordered was basically old stewed chicken torn up and put in a sandwich, complete with bones! The Cuban sandwich had thick slices of spam and hardly any pernil. On top of that, they charged $30 for this disaster. It was a complete waste of money, I would have been better off not ordering anything at all.

I probably won't be ordering from this restaurant again. The pineapple smoothie tasted strange, which was disappointing. The food was very greasy, not the usual kind of greasy (although I know fried food can be oily). The price wasn't too bad, but I didn't really enjoy my meal. Unfortunately, this will be my first and last time eating here.

For the record if you do not speak Spanish do not buy from here, incompetent and very rude staff and owner. With that being said I’ve also had to return my food on multiple occasions because the meat in the food was spoiled, staff smelled it on more than 2 occasions and apologized claiming they only serve the food it being bad has nothing to do with them. Beware please, my next step is to contact fda etc. also if u scroll down and read the other comments you will see that this is an ongoing problem serving spoiled food and rude customer service.