Kfc - Garden Grove

Good fried chicken. Friendly staff. Clean inside. What's not to like?

Don 't let the 5 star reviews fool you, on average, this location sucks. I 'm sure this place is not bad all the time, but it 's bad enough that as a local if I really want KFC, I will drive 5 miles to another location rather that the half mile to this one. Delivery from here is even worse. The store has cancelled my order after over an hour wait due to items out of stock. Drivers have cancelled orders because they weren 't ready and staff wouldn 't help. And of course the obligatory, missing/wrong items. The food is normally very good, although sometimes cold if you have to wait. However, there was one time I bought a bucket of chicken in the afternoon that was unusually oily and tasted stale, like it had been sitting out for a while. After eating some pieces, my roommate and I got very sick and we threw away the remainder. I 've never encountered this at any other KFC. : Here are the most consistent issues, so buyer beware! 1. Missing/wrong items, every time. Yes, EVERY time. It is the status quo here so ALWAYS check your order. 2. Long wait time for internet orders. Again, EVERY time I 've ordered ahead I end up waiting longer to get my meal than it would have if I just ordered upon arrival. 3. Unfriendly service not rude per se, but definitely a hurry up and leave vibe . Very often between 7-9pm, there seems to be no one manning the registers, so you end up waiting until someone realizes people are standing up front. Management: I think a better line-of-sight at this location could help. For me, when this happens, I 'm not made to feel welcome no Hi there, sorry for the wait , it 's straight to business and then they go out of sight immediately thereafter, sometimes with people still in line. I 've been patronizing this store for the past 5 years and the issues remain consistent. I do go back to see if things have improved only to be disappointed.

Kevin, Cesar, and Jorge did a very good job serving me. Shoutout the homies since the trenches.

This is a fast food joint so it?s standards are lower. So for fast food it?s pretty good

Got the chicken pot pie combo. My wife and I both got one. The service was fast and friendly ???