El Pollo Loco - Garden Grove

I like it. Eat at one of them every time I'm in the city of Alabama.

I just ordered my chicken avocado burrito sandwich that I love from this place at 12909 Harbor blvd, Garden Grove. It was fantastic: . Thanks for having enjoyed every bite. That was the first time I ordered here. I don't know about other items in the menu, but they're probably also good.

If you want terrible service and dry old chicken, then this is the place for you! The place is occupied with high school children who prefer to have personal conversations rather than take care of their customers. The chicken tasted like it wasn't fresh and sat all day. Overall a terrible experience! El Pollo, you just lost a customer. But I'm sure you don't care.

I've changed my mind, I'm not coming back, even for my free meal, I really can't be harassed to wait another 30 minutes and watch 5 other people with family meals first called although they ordered after me. But how serious, 30min and change for 3 pieces of meal, and you had no salsa because you gave it all to the families before me, even though I ordered before them? I even listened to your cash register talking in Spanish saying that I waited for 20 minutes, and it took 10 minutes after. The only reason I give you 2 stars, because at least your food tastes like the other El Pollo Locos. TL;DR: This place is not fast food, but a restaurant, order your food and be ready to wait 30 min, unless you look a certain way, then you get a special treatment that I appreciate based on observation.

Bought a tortilla soup along with a burrito and a salad. Cashier handed over my food and I noticed I was missing my burrito. I finally arrived home and gave my daughter her favorite soup and noticed that her tortilla soup was nothing but warm water with cold vegetables....NO FLAVOR whatsoever and no tortilla chips!!!!!. ?? paid almost $8 for it. I called the store twice, but no one answered. First and last time I stop at this particular Pollo Loco!!!!