Chicken Town - Freetown

Bad customer service. Terrible. I came in with my wife and nobody came to our table about 15 minutes. Actually, I called a server to visit us. French fries were cold. I'm here regularly, but not anymore, as I take my business elsewhere. I wasn't even offered what my wife wanted to drink. I love eating my frites with several ketchup, but was not offered and I ended them on my table.

Chicken Town has just increased the price. But the bad thing they put 2 Leones for extra sauce and ketchup. Funny

Although their food is beautiful (depending on order), their delivery is terrible. My friend and I ordered to deliver food to our school (mind u our school is literally 5 minutes away) and they came 2 hours late and the food was cold. The worst thing was that we ordered Fritten and even if we had a microwave, I would still be terrible and dry. And it's not the first time it happened. On so many occasions I ordered and delivered them lately or missed the address. Just recently her driver went all the way to St Mary's supermarket (he had to go our school to get there) and it was so confusing because he knows where our school is because we ordered it. The worst is when you call to ask what's going on, and the person who takes up leaves you alone or is rude. Overall, I personally don't feel like eating is even good enough to go through all the stress.

The food here is as good as their services... Splendid.

Last week, I came here for having a simple quick lunch. Timely I was informed by a waitress that anybody was allowed to having lunch inside the restaurant but just in the tables outside. When my lunch was ready I was informed that I was not allowed to eat it there since the management does not allow it anymore during covid emergency. Despite many national people where eating there (also inside the place) at that moment, and after many discussion with the waitress I was obliged to leave the place. For the type of treatment they deserve to international in this difficult moment I do not suggest this place. Opt always for local businesses!