Mcdonald's - Franklin

Second worst McDonald’s I’ve ever been to, only being beat by the one in tabor city, nc. At least yall have something to strive for! Meal type: Lunch Price per person: $1–10

The service was slow and inefficient. I would rate the food a 3, the service a 3, and the atmosphere also a 3.

I ordered inside and got exactly what I ordered; however, once I got my drink I saw there were no straws in the dispenser and there were three of us awaiting straws. A very helpful dark haired fellow said he would get straws he was obviously very busy as it was around lunch time and the place was packed and the drive thru was backed up. I spotted a stack of straws just behind the open counter and asked the fellow if I could grab those and put them in the dispenser. He said “sure”. I stepped about 2’ around the corner of the counter, picked up the straws, offered them to the two other people waiting, kept one for myself and placed the rest in the dining room dispenser. Then a reddish blonde haired fellow in the dining room (wearing a McDonalds t shirt, standing in the lobby obviously NOT working) said very rudely “we were saving those straws for something special.” Really? Saving straws for something special?! That’s laughable. I said “I asked that crew member (right there) if I could get them and he said yes.” This is not the first time (and sadly it probably won’t be the last) that smart mouthed disrespectful crew members have been rude. You’d be fired from other establishments in a heartbeat. If you can’t be reasonably decent to customers, go find a job at which you don’t deal with the public. Just what special occasion were you “holding” straws for? Customers requesting straws?!

Service: Dine-in Meal type: Lunch Price per person: $1–10 Recommended dishes: McChicken, World Famous Fries, Big Mac

Food: ★★☆☆☆ Service: ★★★★☆ Atmosphere: ★★★☆☆ I recently ordered takeout breakfast from this restaurant and had a mix of experiences. While the service was quite good, earning a solid four stars for their efficiency and friendliness, the food sadly fell short, receiving only two stars. It just didn't hit the mark for me. The atmosphere was decent, allowing for a comfortable environment if you choose to dine in, but it didn't elevate my overall experience. Overall, it was an average meal; I was hoping for better food considering the price range.