Mcdonald's - Fort Worth

Just wanted to send a shout out to the staff at this location for a clean restaurant, speedy service and most of all impeccable customer service. While eating here today I saw a physically challenged couple try to enjoy a little lunch. The lady was in a wheel chair with severe physical impairment and the gentleman faced other challenges. The employee who delivered their food to their table took the time, during busy lunch hour, to assist them with preparing their oatmeal and coffees and made sure they were comfortable before she went back to the kitchen to her other duties. It is the simple moments witnessed that remind me of the hope for humanity. Kindness still exists.

Quite impressed with this MCD! Clean, updated, respectful workers. Great experience ans love the layout!

This restaurant is consistently attentive and my order is always delicious! Unlike many other places where employees don't acknowledge you, the staff here always greet with a smile and say "thank you" or "you're welcome." It's reassuring to be acknowledged when I interact with them, and I truly appreciate it.

Recently went to this location when in the area, placed my order on the app and picked up in the drivethru. Got to my final destination to discover my order was incorrect. I gave my feedback in the app to which Alex contacted me and was very polite. Did great service recovery and offered me options to correct the mistake. I was not expecting any response from my feedback/complaint so I wanted to share the McDonald’s cares, pays attention and Alex wants to make things right! Thank you Alex!

Visited this McDonald's twice. It is clean. Comfortable seating and decor is up to date. Wonderful customer service!