Pollo Tropical - フィードバック

I arrived at 11:05 and didn't receive my food until 11:25. I waited in line behind 3 cars because the service was slow. The cashier was not attentive until I as...

The staff tried to make the best of the situation and were as helpful as they could be. However, I was extremely disappointed with my overall experience. To top...

Do not drive through workers my order right, they have accused me of a boneless grilled chicken breast plate and given me a chicken jam, I would not have been f...

The experience was fantastic. I arrived around 5:15 pm, which seemed to be during personal breaks or shift changes. There were only a few people actually workin...

I had Pollo Tropical last year with my daughter in Orlando I've been craving it ever since! It was soooo good! However, the one I visited in Fort Myers totally...

The staff at this restaurant is top-notch. They are always on point and efficient when I come for curbside pickup, which is usually twice a week.

I may be going against the norm with my review, but I have to say that I was pleasantly surprised by this restaurant. Despite driving past many locations since...

I tried Pollo Tropicana for the first time and ordered the Family meal for my family of four. We were impressed by the generous portion sizes, especially the Gr...

The employees are always so nice and helpful and do their best even when short staffed.

I got the delicious vegan Tropichop with Beyond meat alternative and my daughter got the vegan wrap! It was very tasty and satisfying. The portions are great an...

Every time I go to this restaurant, they always seem to be out of multiple items. The portions are not balanced, as seen in the photo below. The churrasco tropi...

I absolutely adore this restaurant, but my most recent visit was disappointing. My order was incorrect, but when I returned to have it fixed, they corrected the...

Went to the drive thru, they forgot to give us a side, so I ran into the restaurant to get it it happens). But my reason for 1 star is the lobby is disgusting!...

With my review I may be going a bit against the grain here. I have to say I?ve drove past many of these locations since moving to Florida and finally after 8 mo...

I waited 45 minutes after placing my order and received only table scraps. When I asked for a straw, I was told rudely that I had to drink from the cup because...