Baskin-robbins - Fort Lee

Word SERVICE/MANAGEMENT/QUALITY does not exist in this place, just use it as pit stop for restroom, DO NOT CONSUME anything from here

Custom cakes purchased here are always delicious. Staff is nice in the morning. At this point they know my order (since it’s typically the same anytime I come here) and I never have any real issues. Errors are fixable so I suggest customers just double check the order prior to leaving the premises.

I guess I went on a bad day, 70% of the ice cream was sold out. Definitely no 26 flavors available. But the place was clean and the staff was helpful.

Terribly rude service. The girls scooping the ice cream looks miserable to be working there.

Service here is rough. The staff is unsure of what they are doing and have no sense of urgency or pleasantries. It is chaotic when 4-5 people are in the ice cream line and coffee line.