Chan's Buffet - Fort Gratiot Twp

Ordered take out, and got the smallest portions I have ever got from a Chinese restaurant. Asked for sauce on the side and gave me a single serving cup for a 5 ppl serving of chicken balls. Might be better if you're staying for the buffet.

Cold noodles, cold fried chicken, cold egg rolls, cold crab Rangoon...

Have ate here a few times and it's been good each time. Great staff and service

ONLY GAVE ONE STAR BECAUSE IT WOULDN’T ALLOW ME TO POST THIS WITH ANYTHING LESS!! We arrived at the restaurant at about 3:30 and instead of lunch price we had to pay dinner price up front. Gave the “waitress” a $7 tip as well before even being seated. I had a cup of wonton soup, I was feeling uneasy about the cup though because the first one I pulled from the “clean” dish tray was filthy. It looked as if it was just put there because there was still food inside. When I gave it to the waitress all she had to say about it was “oh” and grabbed it from my hand. After that, I had very little appetite so all I ate was a couple cream cheese wontons, some noodles with a small portion of sesame chicken and 4 chicken wing things. I honestly didn’t eat a full meal. So I went to see if they had a wrapper baggie to put the remainder of my cream cheese wontons, which there were 4, and 2 Chinese donuts in. One of the waitresses was on me immediately asking if I need a to go menu. Very rudely I might add. I politely told her no thank you and asked for more napkins. From that moment forward I was being watched like a thief. I proceeded to wrap the 5 wontons and 2 small donuts into the napkin and put my purse to take home because they would’ve been throw away anyways. As we were leaving I was stopped at the front desk and asked to pay for the wontons and donuts as she shoved the to go menu in my face saying I saw you take those. I again politely said I wasn’t ordering anything to go. Granted it is a buffet but I was not taking a full plate of food. I didn’t want to waste the very small amount of food I had remaining and it fit into my small purse I might add. So I took the 5 small food items from my purse, which I am sure that I had already paid for and left a hefty size tip of $7. This was on a $32 bill which was well over a 20% tip just to be treated like a thief. I removed the items from my purse left them on the counter bunched up in the napkin and told her to go ahead and waste the food instead of letting me finish the dinner and put it in the garbage. She told me that a man had came in and loaded up six plates and proceeded to tell them he was full ad wanted a box to take the rest home. Yes, that is ridiculous and I can see why they wouldn’t allow him to take the food with him, but 4 little cream cheese wontons and 2 small Chinese donuts is extremely less than 6 mounded plates of food. So, if you like to pay for your meal up front and give the “waitress”, (that’s what the call themselves), a tip before you’ve had any service from one of them only to be treated like a thief and watched like a hawk while eating the horrible food o the buffet then this is the place for you. SO TO SUM UP MY EXPERIENCE AT THIS RESTAURANT AND GIVE IT A RATING. MY RATING IS 10 FOOD 2 —— due to being there lunch food at dinner prices and poor quality SERVICE 15 —— Charging dinner prices for their lunch menu items and putting a sign right at the cash register with percentages of what the think they are entitled to as a tip. Watching over their customers as if we were all criminals in the cafeteria at a prison. RUDE, RUDE, RUDE AND UNPROFESSIONAL!! ATMOSTPHERE 0 —— Dishes were not clean at the stations were they were supposed to be providing clean dishes for your meal. I WILL NEVER BE STEPPING FOOT INSIDE THE ESTABLISHMENT EVER AGAIN! I WOULD NOT RECOMMEND TO FAMILY OR FRIENDS OR TO THE GENERAL PUBLIC. I understand there are certain extreme circumstances where they shouldn’t allow customers to take the food home that they loaded up on plates knowing they wouldn’t be eating it in the restaurant, but taking home a few cream cheese wontons and a couple of donuts is not anything like one of those extreme circumstances. From other reviews that I have read I’m not the only person to feel this way.

Dont do it!! They make you pay first which i thought was weird! The food was horrible. I actually only plated 3 items bc i couldn't stand the smell. My first bite into the rice and I new I couldn't eat anything else or Id be sick all day. The food is horrible. And is cold. It will make you sick!! I am calling the health unit. They should be closed down!! Once we realize after a bite we all got up and explained the sistuation. We were only offered back half our price bc we had already filled the plate. They were so rude when this was happening. Also the waitresses need to take their gloves off. You cant handle money and then serve with the same gloves on!! Disgusting Beware of this place. Rip off and possible food poisong!!