Plas Hafod Restaurant Bar - Flintshire

Diabolical place, owner is unhinged, threatened to pour food over our heads because we complained that the food was not good, all the staff are scared of her, no wonder they can't keep their business afloat with that fruit loop in charge, food is worse than ****, service is poor, owner needs sectioning, she's a vile woman on the edge and I hope she gets the help she needs as she isn't cooking with love and it shows in the rubbery bouncy chicken and watery Bisto. PLAS HAFOD must be Welsh for Fawlty Towers.

We have been to this place for years as it was one of my mother-in-laws favourite places to go. She brought a lot of custom as she organises events for W.I. After shouting at here across a full dining room in front of the ladies from W.I. blaming her for their mistake of double booking the Georgian Room, this room has easier access for those ladies with mobility issues. My mother-in-law books this room for the same time of year every year a year in advance. They owners had decided to let some semi-famous person have the room on that day with no warning to my mother-in-law and put the W.I.members in the restaurant. They called her some unpleasant names, needless to say she and the W.I. have never returned as they were disgusted. This was before Feb 2022 but the review want let me go back any further. It is in a great location, but I don't think the food was all that good and there was always a mistake made with someones meal.

Cosy, homely vibe Old property but good very clean facilities set in a delightful rural position I can’t rate levels of customer service highly enough without exception staff oozed ‘can do’ attitude I’d definitely use the hotel again

It was great to be back again at the Plas Hafod for our annual dinner dance (after a two year hiatus due to covid), and what a welcome we received! Simon and his wife (owners), Peter (manager), and all the staff at the PH couldn't have done anymore for us. From the preparation leading up to the night, and the impeccable service (including great DJ/disco) and excellent food received throughout the evening Peter and his team are a credit to the PH (we can't thank you enough). The function room also looked beautiful. We all (80+ guests) had a fantastic time, and so many commented on the faultless meal. Thank you very much to all at the PH see you next year!! Ceri (Clwyd WPCA)

We had a fantastic impromptu date night last night at Plas Hafod Hotel. The entire team treated us like royalty! The food and service were outstanding. The dining room decorations were enchanting and really helped kick off the Christmas weekend. Thank you, Radio Deeside, for a wonderful evening.