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フィードバックを提供するBEWARE OF UNAUTHORIZED TIPS. We put our yogurt on our credit card and were given a typical food establishment slip to sign that had a space to add a tip. Since we did the work of serving our own ice cream we did not add a tip. We also neglected to write in NO TIP or to put the total at the bottom of the receipt. When our credit card posted our charge on our account there was an unauthorized tip added. We will never go back there simply because of dishonesty.
We should have tasted it first. 4 different flavors and 3 tasted like spoiled milk. Bummer really loved the idea of a getting dessert after dinner.
This store has been receiving a lot of backlash since the inspection but they’ve worked so hard since then to make the place clean and bug free! Inspectors gave them the okay to re-open and it looks so nice! The floors are redone and the baseboards are new and repainted. Deserves a second chance. Their non-dairy pomberry and cotton candy swirl tastes just like the nerds candy!
Visited sweetfrog for a first time, first I thought I went to a wrong store because the floor looks different from Google, maybe they just remodeled. The employee there Jason or Jessi explained how it works nicely and gave me some sample to try new flavors. Great experience!!
I brought my family in on Sunday for BOGO promo. Yes I read the news, but I still give Sweetfrog a chance since my family is Christian family and we believe everybody has second chance. The store looks great, new clean floor, toppings are clean, my kids love their new flavor. I am sure they did their best to clean the store. To Amanda Brown, the store is open. Our family almost listen to you. We thought the store was closed. With the pandemic going on, businesses are struggling enough already. We will continue to support Sweetfrog.