El Pollo Loco In Spr - Flamingo Heights

The worst is the staff, they don't help you with anything, they just say go to the computer and as if nothing is happening, very bad customer service, the worst, and it's not the first time, this store is always the worst, dirty, all the tables, they treat you very badly when you receive the proof to be able to make a feedback you do not have the number to be able to do the worst

Staff has always been super friendly there. Ordered online. Arrived early and still had it ready to go for me. Great place.

Employees were rude, snappy, especially the older lady with short hair. I think she was the manager. Also, the kiosk are a pain to use especially if you have survey coupons, but the lady was quick to tell me I must use it in a rude tone as she walked away. The menu prices were not the same as what was posted on the glass, and when I asked about this, the lady rudely told me the prices will go back up once they take the stickers off the glass. Food was good restaurant was fairly clean, but I won’t be back.

The food is always very good excellent customer service fast I recommend it

I went in here to order and they refuse to accept my order unless I use a touchscreen computer device sitting on the counter. I ask why and they said that the company is replacing the people with the computer ordering system. I recommend to boycott this horrible service for refusing human interaction. Totally unacceptable.