Lucky Jelly Donuts - Fairfield

Every time I go there, I usually let them keep the extra change as a gesture of goodwill. But one day, when I was just 10 cents short, the man yelled at me, insisting he wouldn’t give me anything for under 70 cents, and then he walked away while we were still speaking. On another visit, I had the exact change, and he began to argue with me, yelling that it cost $2.40, which left me confused since I had precisely that amount. I finally told him that he didn’t need to be rude and yell at customers, and then I left. I don’t intend to return, and I hope the owners realize how much their attitudes are affecting their business. They really need to learn to treat customers with kindness, as their behavior is detrimental to their success.

I spent half an hour trying to find your menu online before making the trip from Vacaville. To be honest, as a customer, I believe your online menu needs some work to fix the issues. As it stands, I’m disappointed, and I have to say that this shop is not living up to expectations.