Labea - Espelette

Let us start with the fact that we are Club Accorhotel Platinum members, so we know quite a bit about the Accor hotels and their standards.__The Mercure

We were not only disappointed, but very shocked by the non-organization, the non-politics and the non-respect of: the manager?! - obligation to take a drink if we want to eat on the spot! - we'd believe in a fishery so "the manager" exclaims loudly and without ever stopping! -refuse customers who have children by making them understand that employees don't have that to do just to warm up small pots...- Well, ask if everyone has lunch in the group! (we assume that if not, those who do not want to eat stay outside?!) and if you only eat drinks, you drink them standing in front of the counter! To flee absolutely!

Unpleasant waitress almost 1 hour waiting for 2 sandwiches! The feeling of disturbing. brief bad experience for us who wanted to eat local and fast!

The manager did not want to serve us on the pretext that we ordered too little (for $15, anyway), forced to take drinks. Never seen this, a shame for such a friendly town!

To avoid! personal pushing to consumption with a way to make very unpleasant. For example, an obligation to consume a drink while we had come to lunch and so we would eat. This is an example among others. the staff is not very pleasant, but above all completely ignores the customer. In short, this place is to be avoided and it is a shame that there is such a place in a place as a Espelette that is a typical village of the Basque country and very pleasant.