Kfc - Erie

Went through the drive thru to get my client dinner. My client particularly didn?t want a biscuit with his meal so I asked for a cookie as a substitute. The order taker proceeds to tell me ?okay I can do it this time but next time it won?t happen? as ifshe?s gonna remember my face and remind me of that when I come back. I would?ve respected it more if she just said ?no we can?tdo any substitutes? instead of the attitude that came with it and talking to me as if I?m her friend and not a customer.

The staff was rude when we placed our order and we had to wait awhile for it to be ready. I was told to park in front. When they finally brought it out the person gave it to the wrong car and had to go back to get it instead of verifying what we had ordered and then acted like it was my fault with no apology. We won't be going back.Food: 3/5

Unbelievably passive aggressive. The people here do NOT care 1% about the job they're doing. We ASKED to pay for extra gravy. We received zero. The coleslaw was HOT. Chicken?? Soggy and awful. You can't go in, milking covid?? and the drive through is the equivalent of being a keyboard warrior. Hiding behind their drive thru this is HANDS DOWN the worst experience I had in a long long time. Way to ruin dinner for $50.

I ordered one bucket of chicken with sides. The sides were half full, biscuits were cold and hard, and they did not give me any gravy when I paid for extra. The lady was rude even though I had a simple order. Do not come here.

Went through the drive thru to get my client dinner. My client particularly didn’t want a biscuit with his meal so I asked for a cookie as a substitute. The order taker proceeds to tell me “okay I can do it this time but next time it won’t happen” as if she’s gonna remember my face and remind me of that when I come back. I would’ve respected it more if she just said “no we can’t do any substitutes” instead of the attitude that came with it and talking to me as if I’m her friend and not a customer.