Fantozzi - Enfield

Really gone downhill. Service is now terrible. Got my order wrong, put burning hot plates in front of my young children. They refused to plate the food into colder plates for the kids and instead brought me two plates and told me to do it myself. They then refused to remove the Compulsory service charge from the bill. New management has spoilt what used to be a great local Italian. Now it 's more like a cafe. They lost more than one family of loyal customers tonight. Avoid!

Always a fantastic meal at this gem of a restaurant in North London. Service is always exceptional and the food is first rate. I would recommend the rum baba to anyone not driving from the restaurant!

I came here with a group of friends for a birthday meal recently. The waiters were very tentative, but lacked a smile. Made me feel a little uncomfortable at times. We all really enjoyed our meals, the food was tasty and everyone was very full up by the end of the night.

Lovely place, the staff it was amazing and the food is really good just dont do five because they give me a gin with cucumber and i hate cucumber

Incredibly disappointed with the service and food tonight. Me and my friends visited on a Wednesday night and arrived around 9.15pm. The food was average and not as good as I 've had on previous visits. We was eating our meal we noticed just before 10pm the staff turned off the music and took the rubbish out past our table, whilst we were still eating. Then about 10 minutes later I believe the manager brought over the bill and said we were closing in 10 minutes. Not all of us has finished our meals and thought this was incredibly rude. Feeling so uncomfortable we asked for a take away box. The manager then stood over the top of us whilst we were trying to figure each share of our bill. We said we wasn 't paying the service charge, as we felt we should have been informed the restaurant was closing at 10pm. The manager then started to argue with us and say the sign was on the door but its not, the sign is on the window three windows down from the door (see photo) and that the table had sat at been empty for 80 minutes. We hadn 't made a reservation so I don 't understand why this was even relevant. His attitude was appalling, we 've been coming to this restaurant for many years and never seen it so empty. Now having this experience this I 'm really not surprised it was empty with this poor customer service.