Jimmy John's - Elkhart

Excellent service- great sandwiches. we keep here regularly on i 80 by indiana. the staff is incredibly friendly, toilets are clean and they even gave my pup a tasty! beautiful service and every time a great sandwich!

The manager took the time to show me how to use the rewards app today, and we went through everything together. You really don't come across this level of customer service very often these days! A big thank you!

I ordered from here tonight through the UberEats app. After the order was confirmed I received a call from the manager explaining that, even though they are partnered with door dash and UberEats, they don 't affiliate with them and they use their own drivers but they don 't have drivers tonight so the order would be cancelled by the restaurant and I wouldn 't be charged. We decide to drive to the restaurant and order our food. We get there and the music was already blaring but on top of that the manager was literally singing at the top of his lungs which made standing there and waiting for our food to be prepared pretty awkward. We get our food and leave just to find out 3 hours later that the restaurant never cancelled my order like they said and I wound up getting charged for the original delivery order that was never delivered! 0 stars because of horrible service. 1 star because at least the guy had a good voice! Maybe save it for the shower though. A restaurant isn 't the appropriate showcase for your singing.

The sandwich I had was good, but not exceptional. I would definitely return as it was satisfactory. My friends tried the chicken teriyaki wrap and raved about it. The service was impressively quick from placing our order to the food being ready. The staff were friendly and took our order without any issues; everything was just as it should be.

Spectacular service and the guy working the drive through window is a ROCK STAR!! Much respect to the team.