Dunkin' - Elkhart

Finally getting the time to write this. I worked here about a few months ago. worked a total of 12 hours because this place was god awful. I was put at the drive through, only taking the orders. OCCASIONALLY someone would help, also doesn't help the bossput me on one of the busiest days. the staff there (wouldn't consider them coworkers) would only get irritated when I askedwhere something is on the computer. the one time they DID have someone stand there with me, they would constantly walk away totalk to the other workers there... terrible experience. everyone there was passive aggressive and gave me tons of anxiety.

I was extremely disappointed with my experience at this coffee shop today. Not only did I have to pay over $7 for a single drink, but I also had to wait 8 minutes for it. Despite there being only one car in front of me, I spent most of my time waiting for my lukewarm drink to arrive. The service was lacking, with no pleasantries or apologies for the delay. Furthermore, my drink was not even filled to the top of the cup, making me feel like I had overpaid for a smaller size. I will not be returning to this establishment for my coffee needs in the future. Instead, I will opt to make my own macchiato at the gas station, as it would likely be of better quality than what was served to me here.

This restaurant would have been rated 5 stars if it weren't for the rude lady on the intercom today. She seemed uninterested and made me feel rushed. However, they do serve amazing drinks.

This place is so nasty honestly the staff are just horrendous expect a few of the Girls were a good help, it?s mostly the boys that give the biggest problems! I?ve ordered my same exact pesto sandwich every single time they only forget the pesto when theboys make it! Will never return I hope those girls find a better establishment to waste their youth on! God bless them!

I have never experienced such terrible customer service in my life. Despite the challenges they may face, we waited in the drive-thru for five minutes only to receive the wrong drink. When we informed the staff, they rudely told us to move forward because we were wasting their time. The employee proceeded to shout from the window that they had been working for 22 hours straight and we should just take the drinks they gave us, even if they were incorrect. This was unacceptable and not what we paid for. On the positive side, the young lady working there was very kind and apologized for the incident. Overall, it was an unprofessional and disrespectful experience with an employee like I have never encountered before.