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フィードバックを提供するWe ordered food last night. Order was wrong, called the restaurant, a person called Melissa told us she was the owner, rude person, did not want to hear us, I didn’t want anything, just to let them know what happened. She hung up on us a couple of times. No problem, just never ordering again from this place. Good luck!
Our second visit. While we still enjoyed the food, we were disappointed by the service. We had a nine year old with us. Every course was very slow to arrive, but importantly staff should know to serve children first not last.
Our experience, more sedate crowds early in the week. Saturday night was just too boisterous for us, although it did quiet down by dessert. Speaking of desserts, somewhat of a weak point, although you can't go wrong with an affogato. Appetizers, pastas and mains are all cooked expertly. Service is friendly, pleasant, but not entirely professional. Solid wine choices, although you will pay dearly for the better ones. From our perspective, the best restaurant in the greater Springfield area.
Our entire experience was perfect. The octopus and prosciutto date appetizers were delicious and all of our main dishes were outstanding. Highly recommend this restaurant if you're looking for great food and service.
We love B Napoli. Decided to go there to have my anniversary dinner there and it was great. Kammy was very attentive and outstanding with the service provided. Will definitely be going back.