Rc Dugans Restaurant Sports Bar

I almost rated them a 2 because most of the food was actually good, but my overall experience was so frustrating that I can’t give them more than 1 star. Aside from some of the sides being cold, one entrée was completely missing from our order. Our delivery driver informed us that they had told her they didn’t have it available and would issue a refund. We opted for contactless delivery, but I happened to be at the door when she arrived. I shudder to think what would have happened if I hadn’t been there. We were never contacted by phone or text to let us know that one item wasn’t available. Instead of offering to replace it with something else, one of our party members was simply left without a meal. Would they have treated us the same way if we had been dining in? Would they have served everyone else and just ignored the fact that one person had nothing to eat? That’s just terrible customer service.

For crispiness, I’d give them a 4.5/10 – they weren't very crispy, but that didn't detract from their goodness. The juiciness, on the other hand, earns a remarkable 9.6/10; the tenderness of the wings was outstanding thanks to their juicy meat. When it comes to sauciness, they score a perfect 10/10 because each bite was generously covered in sauce. Overall, I rate the flavor at 24.1/30. These wings were incredible, and I highly recommend them to anyone in New York. You won’t be disappointed!

I had my first and last experience at this restaurant. I ordered food but received the wrong items, and what I got was unappetizing—I ended up throwing it away. When I called to explain the mistake, I mentioned that I couldn't return at the moment, but instead of offering a solution, they laughed it off and lost my business. There are plenty of bars and restaurants in the area, so I recommend going elsewhere!

Chicken quesadilla is so good, the food was late for a simple meal the place was not busy just few people. The services overall were not great, but I would like to give it another try.

Vegan wings are great! Went with the hottest sauce and hotness is decent for someone who enjoys spicy foods. Vegan tacos can be so much better. The vegan meat was so hard when served. Hard to chew. Service can be faster.