Ihop - Easley

Our waitress, Tina, was clearly overwhelmed. It seemed like Ding was managing everything while also trying to play the role of a mother figure for the kitchen staff. Unfortunately, the kitchen staff didn't seem to collaborate or recognize the urgency of the situation. Tina had to repeatedly ask them to prepare the food, and they didn’t seem to take this seriously nor work efficiently. Meanwhile, she was seating guests, taking orders, delivering food, and even teaching the cooks and a new server how to do their jobs. If the owners are going to leave everything to their employees, they should at least support the hardworking ones who are clearly capable of running the place.

From the moment we walked in, the cook was noticeably rude to the other staff. There’s no reason I should have to hear him disrespect the ladies when all I want is to enjoy my breakfast. His behavior created a stressful atmosphere during our meal. I can only imagine how difficult it must be for the staff to work with him every day. This might be one of the reasons you struggle to provide better service.

Sat down in an almost empty restaurant. Waitress was friendly and accommodating. Management was heard reprimanding a staff member, apparently someone didn 't check in with her. Later we could hear some one wasn 't showing for the 2:00 shiftAfter served Breakfast, which was longer than normal, the waitress returned with the check, take your time ...then a moment later asked for payment because management was shutting system down! WTH! Yes, I would have enjoyed after breakfast coffee but we didn 't feel welcome.It will be a long time, if I ever darken this place places doorstep again.No wonder it was near empty!!!

Very polite service. Very nice and clean place. Wonderful experience for us and the kids. I would most definitely recommend and be visiting again.

Horrible service at this location they had us sat pretty much right on top of the other customers literally to the point the other customers kept pushing our table back with the back of their chairs, and wait time?! Dont get me started...Me, my wife and daughter waited on our food for over an HOUR and when it finally came, it was literally cold to the touch to the point my wife couldn 't even chew half of hers. My kid didn 't even have any kind of heat to her wannabe chicken and waffles she prdered.powered.. only ate maybe 1 piece of chicken she didn 't even bother touching the waffles. Trust me, go to another location other then this one.