Casino Grill - Eagle Pass

Dirty, dirty, dirty. Between the sheets there was underwear left from previous renter. The bed was made but obviously not cleaned or sheets changed. The lock on the door was falling off. The satellite TV remote didn't. Work. There were dead small roaches around the room. The bathroom was not clean as, there was long hair against the wall of the tub. No parking space available. Even after reporting everything to front desk, nothing was done about it.

I booked a room on August 4th for August 7th and 8th made the reservation with Expedia price came out to $90.40 but the casino hotel is charged me $200.

This place over charge people and nothing works ?Not a good experienceBut they made up for it the next day because we want it to stay another day to go to the casino, a nicer attendant came and assist us she fixed the tv and we got a lot of channels like we should have in the first place and she gave us more towels so are stay was a lot more comfortable ? yayyy ??I don't know her name ?So I hope they keep up the good work, they'll get more results ????

Great price for a comfortable, convenient room. Service is always great, room is always clean, and location is perfect for my needs.

Be Aware....This Hotel is A High Priced DumpThis hotel is NOT equipped with safety features. There is no phone in the room to call the front office in case of an emergency, no smoke detector in the room, and no security latch on the door for safety. The mattresses on the beds were very old and worn out, which was evident by the tilt/slant. It was very difficult to sit on the sides of the beds. There was NO shuttle offered to the Casino like advertised on the internet, and no breakfast. However, the rates were still very competitive in comparison to big chain hotels, but not worth the money. At check-in we were threatened about keeping our security deposit, if the room key was not returned. Upon check-in the sheets on the bed were soiled with blood stains. When reported to the front office, the office manager verified by coming down to the room to witness for herself. At that time, we were offered a clean sheet set. I then explained that I was not going to change the sheets! When asked for an additional key, we were told NO, only one per room. Housekeeping did not come until check out time. I was also charged $50 on my credit card for stained towels. I called the front office several times to speak with the manager, and was never afforded the opportunity. I explained that we did not leave stained towels, but that didn't seem to matter. I have never known a hotel to charge for stained towels, and have such a clause outlined in the policy. This leads us to believe that this is a common practice for them to keep the security deposit. We are very disappointed, because this hotel came highly recommended. Do yourself a favor, and find another place to stay.