The Coffee Bean - Downey

Julie, Jasmine and the team are always amazing. This CB location is always clean, friendly, and available during the early morning hours thanks to the drive through. Can?t wait to start studying inside this location (after the pandemic). *UPDATE* The team here is by far the best coffee bean team I?ve had the pleasure of ordering from. Y?all are awesome. The inside is very clean!

This CBTL had the friendliest most beautiful employees! They may be masked (for now), but if you pay attention, they smile with their eyes and heart ?! Just take a look at the note I got today on my delicious Hot Matcha ????!!!

If I could put 0 star I would, horrible experience, I went on Saturday, I ask for a Large Dark chocolate ice latte, and they gave me M, I ask the girl I wanted L and she just a changed the cup and added extra ice to filled the L cup. When I notice that I told her to please remove the extra ice she had add it, she remove all ice and left me with water down coffee. Never again coming back. This happen in drive thru. I wish I could have notice this at the time but when I tasted it was so nasty.

They have a very super chilled type of attitude. I feel that their customers service doesn't take a priority. There's been a couple of time. That I have came into this location. Always something crazy going on there. Yes I know I might sound hilariously dramatic right now. But true story either there out pastries and at time certain drinks as well. Or just playing crazy very chilled IDGF type employees running the store. Its cool I suppose. N another thing idk if they get a kicked of customers reactions as a sport.

Came in July 29,2022 and had waited 25 minutes from the beginning of the drive thru until I exited. They constantly run out of whip cream . They are always understaffed. I don?t know who?s running this show but it?s not it. And now they won?t sell you Anything unless you have the exact CHANGE?!?!