Buffalo Wild Wings - Denver

Every time we try to give this place a chance, there is more disappointment every time. so much is wrong with our visit today!1. we were told that the waiting time approx. 20 minutes for the bar and the side. that was good, my man and I tried to do our wait for the cash, but they said we couldn't sit there because there was a waiting time. I've never been to a restaurant where the bar had no open seats. then we call and said we can sit at any open table in the bar area. I don't know why we had to wait when we sat on the pitches. but it was picky and choose how the woman was not told before us, she needed to wait and sat free in the bar area.2 the wings were tasty, but our order was wrong. we didn't get the wings we had ordered, and our appetizer never came out. we asked for it a few times, and finally we said, forget how we were done. the server tried to make it right and go to the app, but it was still the wrong order.3 we gave dirty stickers. I asked the server that brought our food out for new teller that she gave me a few new ones with the worst attitude! I asked if she could take the dirty away, and she just grabbed her and put her on the table next to us. And let her fly the paper wrap and leave on the floor and just leave. And why are 4 hosts waiting around while the floor is short? they need to learn how to cross the train and put their employees where it is needed. all hosts ignore their customers anyway. overall very bad service. I understand a personal shortage there, but this is not an excuse for bad customer service! I work in the food service industry and these children need to be taught customer service nowadays. never back.

The wings were served without any sauce, and there was only one piece of celery included along with two ranch dressings, all for $50. Given the price, I expected better quality and more attention to detail. Overall, it was quite disappointing and frankly terrible. It's really a shame.

The food arrived cold, and I was surprised when the manager asked how my meal was without even checking with me beforehand. I ordered a beer, and after a wait of 10 minutes, they brought me the wrong one. When I was almost finished, I asked for another, but the waitress told me I had to finish the first one before I could order another. Since it was the only drink on the table, I eventually told her that it was fine and I didn't want another.

I would like to share our experience on eating, but in the 40 minutes we sat and waited for sitting in a restaurant that might have been (and that is a big maybe) 25% full we never have at the point of ordering food. I understand that there is a personal shortage, but if the staff that there are to be sweating and hanging when 15 people are waiting for seats, is a little unacceptable. I could see a dozen empty tables from where we were. we finally set ourselves when the hostess just told us to choose a table. QR code wouldn't work, no one came by to ask us about eating. we love buffalo wild wings so were super excited to go here while through the city, but that could be the one who does not deserve the franchise name. terrible. drive on the road to famous Dave’s or hook and reel for a decent service and eat.

Waited 30 minutes to get a table when there were SO many tables open. Once finally seated, we watched almost a whole football game before a server asked us for a drink order. The whole point in coming today was to watch the game, eat and drink, and didn't get served till the game was almost over. Servers were seen just chillen behind the bar and the front counter doing nothing and talking to coworkers. Not coming back.