What's The Scoop - Dennis Port

We had a wonderful experience with friendly service and incredible ice cream. My family and I have been here several times, and we love it every time. The Shovel has officially become our new favorite ice cream spot!

Delicious ice cream! It's rich and creamy, but not the overly large portions you often find in some ice cream shops.

The peanut butter Oreo ice was a big hit with the teenage boys. The portions were generous, and the prices were quite reasonable, even for the kiddie size.

Can I believe the experience we had? Owner is crazy rude, decided to leave YELL with a member of my family to ask a question about ice spoons and scream that they leave the store. Some of the other reviews it seems that others have also had this experience. I always want to support the local business, but this guy needs a serious anger management before I even think of coming back.

Have been coming here for a number of years, usually recommend this place. No more. We came here to get ice cream and upon receiving our order (mind you, overpriced and mediocre at best ice cream) we asked the staff member handing us the ice cream a simple question and out of no where a middle aged man, presumably a manager, comes out of the back and begins randomly screaming at us. This was extremely unwarranted, was blatantly inappropriate and frankly a deeply immature response. His was response was so random to the point that even the staff and other customers were taken aback. Clearly, this person if they are the owner does not care about his customers or the sanctity of preserving business. Would recommend going to Sundae school or other local areas. Dont give this man or this place the time of day or your money. If you're the owner reading this, a word of advice: Maybe dont scream at customers for asking a question when your competition just two minutes down the road is far better. Just a thought. Would give zero stars if i could.