Hamoudi's Shawarma Lakeshore

The staff has a bad attitude the salad had mud rice was hard

My family and I order take out from this location every single week. It’s usually $50 plus that we spend each time!The staff unfortunately required customer service training as my husband was there this Friday around 8pm and asked the gentlemen to use a particular salad that I prefer on my wrap and he would pay the difference however the guy working refused. My husband has had this made every time we order a wrap and if there is an extra charge for any changes required, we have no problem paying the difference. This gentlemen however was extremely rude, very condescending and refused to make what was asked. We will never ever return to this location again as customer service goes a long way and we had the absolute worst experience. This wasn’t the first time either, with the same gentleman that I unfortunately don’t have the name for. You have lost our $200+ business we gave you monthly. Extremely disappointing!!!!!! We were there around 8pm on Friday January 19, if management sees this and prefers to look at cameras.

Chicken is good but the salad isn’t fresh. Had twice the chicken shawarma plate but both times the salad isn’t ok.

Clean, spacious and friendly with great food and prompt service. Will definitely be going back to try more of their food.

The chicken was extremely dry, probably from being too overcooked and most likely has been sitting out for far too long. I believe the location isn't busy enough to keep the some of its food fresh. I noticed they drench the chicken with grease to soften it up which was surprising to see. Be careful with some of the veggies as they also looked very old. If there aren't enough customers then the food seems to be just left out until it's gone rather than replaced regularly.