New Crystal Kebab House - Dartford

Absolutely disgusted with the customer service. Been ordering from here for the last 5yrs always good, but today was really bad. Waited an hour and a half for food when it arrived it was cold and order was wrong. Called them and they said there's nothing they could do. Appalling service, I'm really disappointed.

Ali is consistently pleasant, kind, and polite. The food is always served hot and meets the expectations of a typical kebab shop.

I recently ordered a large lamb shish kabob at this restaurant and I am currently suffering from a severe jaw ache. The salad was disappointing and the chili sauce was watery. The lamb itself was very fatty, full of gristle, and tough like leather. The taste was unpleasant. I will not be returning to this restaurant.

Ali his kebabs are top notch. A welcoming smile a great choice of kebabs on offer. His chilli sauce is the best in town too.

We often have food delivered from here. Nothing fancy but tasty. We did have a problem with slow delivery and food barely warm but that seems to have been sorted. The chips are the best we have tasted locally.