Pho Hoa Jazen Tea (de Anza) - Cupertino

It was a cold day so a hot piping bowl of pho sounded good! At the entrance, they had a sign that said they were low on staff. I waited around for a while, and just when I was about to leave someone came over and seated me. It took some time to order andfor my food to arrive. I did get my drink first but it took another visit of the waitstaff to ask for a straw. This is a bubbletea with plastic film on top that had to be punctured, so a straw should be given without request. The pho itself wasunderwhelming. The soup was quite thin, not the rich broth I was craving. The meat quality is just ok. I totally understandabout being understaffed during this time, and wouldn't have held it against the restaurant. However, the meal itself wasunsatisfying. There are so many other pho shops nearby, I will visit a different one next time I have cravings.

Shrimp was like leather. Beef was salty and tough. Sauce had no flavor. I was so disappointed. don't bother going. Yea was good.

Teas are extremely sweet w/ no tea flavor. Try the Mountain View location if you want to try Jazen Tea, they have the best reputation out of the ones in the area. Food 's decent though if you know what to order. The hot and sour soup is pretty good.

Last time we came here we found a napkin inside our pho broth. The employees don't wear masks and we heard coughing and sneezing from the kitchen

The broth is so rich and tasteful! the meat is also very delicate. but they seem to be out of place only because they are not. wish they want them to take this online. lower inconvenience, but suppening can become opaque.