Smoothie King - Cumming

The food was delicious, and the young man with curly hair provided excellent customer service.

I visited the restaurant around 7:30 and ordered a 20oz smoothie. There were no other customers at the time, and it didn't appear that the two employees were dealing with any other orders. They spent about 5 minutes in the back room. In the end, I received my smoothie 10 minutes after placing my order.

It's incredible! He always remembers my order perfectly, but what stands out even more is his consistency. He truly delivers an amazing experience at Smoothie King every time I visit! The location is fantastic!

This is the worst place ever. I have given him many attempts, and every time they are rude and not pleasant at all. And they never make my simple smoothie right. After it was brought to her attention two weeks ago, a manager should call me back, but never. When I finally went to the store, I told them about my bad tasting smoothie and they wanted me to pay the full price. I told her why would you expect me to pay if your manager had to refund me, but never came out again. Your answer was?so you want it free?. Like she's doing me a favor. You took my money last visit for a non-edible smoothie and you have the boldness to calculate me for the firm. The girls there have no idea how to deal with customers and how to correct problems. Why doesn't someone who can deal with this kind of problem? They also have a really bad knat problem. At the end of 30 I saw hanging on all uncovered fruits/fills. Disgusting. I'll never be back!

I typically love this location only reason why I?m giving more than 1 star. I?ve never had any issues until tonight actually. An extremely rude employee refused to bring my order to the curbside, when I ordered via curbside !! through the app. She stated that it was a new covid policy.... but, I?ve ordered curbside about 10 times in the past 2 months never had anyone else tell me about this supposed policy. Those who have been to this location will know the distance between the smoothie counter and the curbside pick up spot is close to nothing. So I walked in to pick up my order, as I had no way of canceling it from my car apparently, and despite the store being dead, my smoothie hadn?t even been made. Yes, the same employee, Allie, I believe, was also rude to me inside as well. This encounter happened 12/28/2020 around 6:30, just fyi if you are the manager and know who was blonde working that shift. I?m not sure what the point of ordering curbside is, if you cannot pick it up from the curbside. Also, why has no one told me a frequent customer this before. Needless to say, her customer service was so terrible that I never want to order from this location again. Tropical smoothie is a further drive and their smoothies aren?t as good, but at least their employees are always friendly. It?s sad when a business can make a great product, but can?t find nice people to serve that product.