Pepperjax Grill - Council Bluffs

Didn’t make what I asked forThey don’t smile at all

Ordered pickup, food was 20 minutes late, order was completely messed up, and the large fry was about 4 French fries. Always have a bad experience here. Avoid.

The new renovation is really nice! However, one employee with red hair is not very friendly at all. Uses gloves, but touches everything in the restaurant with them on then touches food with the same gloves . Not a fan of cross contamination. Breaking health code here.

They over charged up by 10 dollars when we ask for the receipt the lady could not get it to print she said she will bring it out to us when it is fixed we where done with our food and she still never brought the receipt so we went up and ask again they where having trouble finding our order then finally found it we got 2 steak Phillys 2 bottle pop and order of fries 32 which they charged us 42 they went in back to get I believe the Manger she opened the draw gave us 10 dollars and told us next time ask for a receipt we explained to her that we did ask for a receipt and she went on about how now her draw was gonna be short we then again explained to her that they over charged us that's why we where asking for a receipt then she got mad and told my husband to stop yelling at her which he was not yelling he was explaining that we where over charged and we where asking for the receipt but the girl could not print it . Seems to me a lot of shady very rude people work at this location...

Food is usually great. Tonight it was very bland. The service was very poor. They all seemed to hate their jobs and people. It wasn't even 7pm and they were out of pepper jack cheese. Ordered fries never got them. It's hard to get a hold of customer