The Flame Broiler - Costa Mesa

Very fast service. The food is simple, delicious and fillable. The tofu and vegetable option is ideal for vegans. They have a beautiful seating area in the indoor and outdoor areas. Great place to take a quick lunch on a working day.

Employee (Luisa) gave horrible customer service! When we arrived it was complete empty and she seemed bothered to see customers arrive. She literally rolled her eyes as she was walking to the register. Based on her tone and attitude it seems like she hates her job.

The woman who served the dish gave me a single scoop of rice and one broccoli, two carrots, and charged 7.99 for what was supposed to be a mini bowl with no meat or tofu. No gloves were used and she had nasty finger nails.

Very Bad. The place has very low food quality. The entire place smelled like bleach went we walked in, I should have chose to not eat there. The food sits there for so long, there was no chef, just one girl cashier, so you know the food is not fresh. All three of us got sick. They must have a rodent problem or health problem for the place to smell like bleach. There were no customers in the place, so the owner must be cutting costs and using yesterday's chicken and not making new fresh food. Yuck! This place is awful.

I like the chain. Good food, straight forward menu. It's a go-to on busy week nights. We went to this one and they were clearly a little bit slammed by a lunch rush on a holiday. In spite of that they were helpful and cheerful, and the special order food came out fresh and hot. A lot of cred for performance under tough circumstances.