Concierge Lounge - CONSHOHOCKEN

Staci, the manager, and her team are friendly and accommodating. She remembered my group from our previous visit in July, which is why we chose to stay here again. Staci greeted us with warm smiles and was incredibly polite. I noticed that she treated other customers with the same kindness while I was waiting to check in. The check-in process was easy and quick, just like always. The hotel itself is very clean. The Legends buffet breakfast offers a great selection of hot dishes, pastries, fresh juice, and excellent coffee. There's also a nice large indoor pool, which is definitely a plus. The location is ideal, conveniently situated near Valley Forge, shopping malls, and restaurants. We will certainly book this hotel again for our future trips as we visit the area frequently. I highly recommend this hotel.

From the moment I walked into the Marriott Philadelphia West, I felt welcome. The front desk team is incredible- every person I interacted with was authentic and kind. I must give a special shout out to Marlanea Tate, the front office supervisor. She went out of her way to ensure I had a wonderful stay. Her ability to make me feel so comfortable and welcome at this hotel was impressive. I travel a lot for work and I have not felt this level of care and welcoming from a team ever. I truly mean this. Kudos of to the entire hotel team. (Also- the hotel is kept so clean! Very impressive! The next time I need to travel to Philadelphia, I will go out of my way to stay here.

I love a great hotel when traveling. The difference between a good trip and a great trip is the lodgings. This is a great hotel to truly enjoy your travel experience. The staff is helpful as Stacie is on hand to make sure your needs are met. Legends in the lobby is a good place to enjoy the morning breakfast provided by the hotel. The parking is only 10 dollars a day and in comparison to the other hotel choices, this is a bargain. The elevator from the garage to the hotel lobby is a convenience that you need to leverage as it does make things easier and efficient from parking to getting back into your room.

In short, I would DEFINITELY stay here again. I'm very glad that I decided to stay here as opposed to at another Marriott property in Center City. Pros: QUIET!!!! Legitimately one of the quietest hotels have ever stayed in. Clean, aesthetically appealing and well kept property Generally friendly front desk staff Ample and convenient parking For whatever reason, the parking gates were up and parking was free during my entire stay Spacious, bright, and beautiful room with ample ambient and natural lighting. The decor was a lovely mix of soothing neutral tones Plenty of surfaces for both people and belongings Spacious mini fridge in the room Microwave available upon request Conveniently located right off of 76 and walking distance from a number of gas stations, dine in restaurants, and fast food restaurants The concierge lounge has my favorite seltzer water (cherry flavored Bubly, in case you're wondering) Even though you can hear the doors closing and other rooms, this hotel is so well constructed that you don't feel them slam My bathroom and the hallway of my room were against the wall that I shared with the next room. Too many hotels I've stayed in have had sleeping areas on either side of the same (thin) wall, and I've been forced to hear someone's TV, someone's kids, or someone's extracurricular activities when I'm just trying to sleep. The architect of this hotel did it right though, and fortunately I did not have that experience at this hotel. Great water pressure in the shower Super comfortable bed Lovely view from my room Unlike a number of other Marriott properties I've stayed in, the housekeeping staff were informed that I had late checkout and did not disturb me or otherwise try to enter the room. Cons The toilet seat was oddly scratched up... The point where they should have replaced it. I've never seen anything like it and it definitely didn't align with the otherwise modern and fairly new decor. The shower does not have a hand held nozzle, so I had to do the whole rotisserie chicken thing in order to rinse off in the shower. The room took an unusually long time to warm up. I had the heat on 80 and it took about half an hour before I even started to feel the difference. Nevertheless, it was chilly in my room for at least half of my stay. I called the Bonvoy customer service line and requested a microwave a few days ahead of my stay. When I checked in, the young lady at the front desk confirmed my request. However, several hours into my stay, my microwave still had not arrived, so I had to call guest services to request it again. Overall, this is a great property to stay in if you want to avoid the hustle and bustle of the city but still be just a stone's throw away from all it has to offer.

I had a fantastic stay at this hotel. The staff were friendly, and my room was very clean with excellent amenities. It’s conveniently located near the airport, and they offer a complimentary shuttle service. I didn't have high expectations since I booked it last minute due to a missed layover, but I'm so glad I chose this hotel.