La Maison Des Têtes Relais Châteaux Hôtel Colmar Restaurants

The Brasserie Historique attached to the historic Hotel La Maison des Tetes in Colmar is not to be missed. From the moment you see the Hotel property from...

Very nice meal. Foie gras and a delicious gâteau soufflé de quenelles for me. Low season, mid-March, quiet with attentive service.

Food was good. Escargot was yummy and the traditional sausage platter with sauercraut was also good. Service was ok until i asked them a check, which did...

Excellent reception Room Charming very comfortable in a beautiful house. Nice renovation. Repas succulent to the hot brewery (the excellent qunelle) The Christmas meal at the starred restaurant was a real journey of happiness, in flavors, Congratulations to Chef Éric Girardin. The master of the hotel explaining each choice and origin of the different wines was very interesting. A bold choice of red wine with foie gras. 2 nights and 2 meals to enjoy the Colmar Christmas market, an excellent gift. Just a reservation for breakfast, complete, excellent but when you are not pastries or salted eggs, yogurts, fresh cheese and fruit, you are the second day a little disappointed and tired to find the same products of the day before. The buffet is best suited if you want to be filled.

5-star establishment for a 3-star service. We stayed at the hotel on a Sunday to enjoy the Noel market in Colmar and took the parking option. All the service was okay, but the luxury is hidden in the details. It was indicated on our reservation Room with bath but when the room was discovered, we found a simple shower. Too bad when we reserve in part for this option. The reception just answered? We don't have a room with a bath. Sorry. In the room, good bedding, perfect temperature and clean rdv. The next day, the PDJ was served in the room with a check-out scheduled for 12 hours. The PDJ was very qualitative. However, at 11:40 a pass to recover the tray. Service very cold and almost impolite. On this type of establishment, we think the convenience would be to wait for the client to leave. At the time of check-out, I ask if we can leave the car on the parking lot for 1 hour and we leave at 1 o'clock. No flexibility of reception. We have a lot of arrivals today it is not possible. I insisted on the subject. We left the place. When I went to the parking lot at 1:00, I noticed it was still empty. A prime location, a good bed linen and clean rooms characterize this hotel, which is finally what is in a 4-star hotel. In a 5 star, we look for the extra touch, this attentive service, a singular hospitality. This concept is not lived and understood by the teams. The process is 5 stars (accommodation, attention in the room, bedding, PDJ) but the service is very disappointing (I forgot to mention the closure of the two dining spaces on the weekend) It is not enough to wear a uniform and sell expensive rooms to make the word of the luxury hotelier.