Taco Bell - Collinsville

The Nacho Fries Box and Nacho Friesthat Igor both were not seasoned with the nacho salt. It was just bland French fries. I also didnt get any of my hot sauces. The burrito and taco was great though.

Ordered 2 island strawberry freeze instead got blue. I also got nachos and the nacho cheese wasnt even on it instead I got regular cheese that wasnt even melted.

I literally don 't think I 've ever ordered here and gotten my order completely correct. I always watch the screen to make sure everything is put in correctly and am overly friendly and understanding. It still never fails that they don 't include all of the items, or don 't follow special instructions. Today I asked for no tomatoes on a taco, and the response I got was it doesn 't come with tomatoes well, guess who had tomatoes on their taco that doesn 't come with them. I 've only ever had one friendly person at the window and really liked her, but generally they are rude and unhelpful. It 's just an all around frustrating experience when you know that your order is going to be wrong every time you go somewhere.

I just want to say that this is the best Taco Bell I have been to. The line was long, yet the service was quick. The drive thru operator had excellent hospitality and made sure I was completely taken care off. My food was beyond phenomenal and felt like it was made with love. Will be ordering from them again. If any of you haven?t tried the grilled cheese burrito then what are you doing with your life.

Was charged an extra .80 for steak in a queserito combo when the drive through menu showed it was already included in the price. (Menu said the steak queserito combo was 4.99 and the receipt added a .80 update fore steak) When I asked the evening shift manager/supervisor about it he told me there was nothing he could do about it and didn't seam to worried about it and came across rude. If the survey on the receipt doesn't yield any results (some one contacting me about the issue) this will most likely be my last time going to that taco bell.