Dunkin' - Clemmons

So friendly so clean and as fast honest I was blown away, how sweet they were today was national coffee day and it was my first time to this place Simone was the one at the through window and let me tell you that she is definitely a fortune, I can't flee enough!! She took her time and told me all the flavors when I ordered my coffee and looked at those donuts I was surprised with!

Just depends on which day they go some days coffee is good some days not so much

I just went through the drive thru and they didn't have what I ordered, but the young man beat a donut of the same taste, so I ordered 1 donut. When I paid myself, I had my money ready to pay, and this young man smiled and said I had you. I was surprised, but so happy to see such a customer service. I smiled back and thanked him. I hope he reads this review so he can see his kindness was appreciated. Thank you, sir.

Excellent customer service. Always friendly staff and very efficient.

Super disappointed at this D Ds! Been to Dunkins from Mass to Florida never had this experience-. The coffee was fine tasting but I was surprised at the service, not in a good way... So I bring my blue plastic refillable 20oz cup for my ice coffee a plain plastic 16oz cup for my bfs hot coffee. I did not realize till about 15 mins (we went nearby to get gas) so I went back now usually a refill of plain black hot coffee is 1.39, and a refill of plain ice hazelnut coffee is 1.39. so I was surprised that was charged 2.99 for my ice hazelnut coffee 2.29 for the black hot coffee.... I said I think I was charged full price instead of the refill amount, (almost 3 difference) she said will did you have a Dunkin Donuts cup? I said no does that matter?? Yes, she told me their store only refills Dunkin Donuts cup at the refill rate (now mind you this was @3pm where even lattes are 2 (between 2-6) so no the 5.64 total was correct. I asked for the site so I could check this because I've NEVER hard this specification before. As I'm walking away three woman behind me asked if they had any don't specials... She said yes than continued to tell her about not only the donut special but also the coffee specials (which had not been told to me) so even if they don't refill other cups for the refill price medium coffees are 2 (reg coffee, ice coffee lattes) I got ice coffee but so the point is for bringing my own cup I was charged between .99 1.60 more for ice coffee than for my plain black coffee I was charged almost a dollar more. How am I going to be charged almost double price for NOT TAKING A CUP?!?