Pong’s Ramen Burger - Claremont

I 've been to Pong 's twice now and both experiences were the same. Bad. The owner(? of this establishment is incredibly snappy and acts as if he doesn 't want customers at all. They used to have customizable ramen in the past, but they don 't have that option anymore. When we asked where their ramen went (because they weren 't on the menu anymore , he pointed behind us so we turned around to find cup ramen on their shelves. So don 't come here anticipating ramen. Their food is just okay (not that great , but in addition to the owner(? 's attitude, the place is practically begging for customers to stay away. Eat here at your own discretion...

I've long been a fan of this place, but it's fallen off the cliff lately. What people said about the guy at the register is true: he seems ornery, like he doesn't want customers at all. I like the way he points you to the friggin' gas station when you need to pee, waiting for your food. Nice. At least the food used to be good. But that stopped last time too--soggy, oily waffle fries that he clearly just reheated in the microwave. Oh well. Another COVID casualty. Was nice knowing you Pong's.

The ramen I got from here was very flavorful and the portions are great. I would recommend Pongs to everyone.

I love House of Pong, and their customer service was always amazing! I decided to give this place a try since they are owned by the same people. The food is decent. I've only ever had the chicken sandwich and the burger because it was hot when I went and I didn't want to order ramen. The problem I have with this place is the customer service. The man working the register is EXTREMELY rude. I've gone here twice, the first time thinking that he was maybe just having a bad day so I gave him the benefit of the doubt. I wanted to support this business because they never have any customers, but my gosh is that man so rude. I wanted to make it easier for him to give him exact change when I was paying with cash, and he gave me so much attitude. Like sir I'm trying to make your life easier by giving you exact change. If you don't want the money for your business then I will take it else where. And that's exactly what Im going to do. Will never go back here but I will still go to House of Pong because it's the best!

This might be the best ramen I have ever had. I can't recall what I had last time but it was great. Overall, great place but the drinks are super-weak.