Bill's Diner - City of Rochester

This place is sinking really fast, ppl are getting disgusting food, and not bothering to tell owner cause he's doesnt care about ppl. They're just spreading the word and complaing to other ppl. It's happened to me more than once. I'm just not going back. My over easy eggs were raw snd slimy. And my toast was burned and wet. I was about to throw up. Then I got chicken salad, had zero taste ,rye bread was damp. I couldn't eat it. Need to step it up ppl or you'll be broke.

Worst service ever!!! On several occasions 4) I have visited this diner and it never fails, every time there is a problem with my order. After giving very specific instructions, I ordered the shrimp and grits and my shrimp comes on top of my eggs not the grits) like WTH !! This is not the first time that this has been done and this is the reason why I gave very specific instructions. After calling the restaurant and expressing my complaint the nonchalantness was beyond me. Let's just say, they are too busy to get anything right. Not only have they lost my service but I will be sure to let everyone I know to not eat there !!! Signed, Catering Owner/Chef Lady O.

In the days before covid.. this place was a place you could count on for decent food at a reasonable price. This is no longer the case. unfortunately as time passes the quality continues to decline. It seems that in an effort to get the restaurant open again after all the temporary covid shutdowns, the owner has hired a crew of extremely incompetent kitchen workers, that dont seem to give a damn what they put on a plate. This along with continual price increases is quickly killing a restaurant that was once a neighborhood go to The food is carelessly prepared, prices too high, and the servers are stuck in the middle. Its very hard to give good service when you dont have a good product to present. too bad. Its time to sell this place to someone that gives a ****.

The people are very nice and the food is great. And the service i get there i love it.Food: 5/5

This casual diner serves up tasty, uncomplicated dishes with a variety of options for such a small establishment. Situated in a strip mall, several tables offer a front-row view of the amusing conversations between what I believe is the owner, Ting, and her staff and customers. If you prefer upscale restaurants, this isn’t the spot for you. However, if you enjoy quirky venues, definitely give it a try! The home fries alone make it worth the visit.