Beatnic Vegan Flatiron

Unfortunately, the worst Mac n Cheese I’ve ever had. From the texture to the taste it had nothing to do with „original vegan Mac n cheese“. I cannot give this place 0 or 1 stars because I was so happy to see the vegan community grow and the service was good. However I will give the benefit of the doubt and hope the other food options on the menu are better. (Maybe I will try something different next time) I couldn’t and didn’t finish eating the dish, but sure did finish the refreshing lemonade. See pictures and videos.

Got a chicky caesar wrap and fries, tastes great! but only one person in the kitchen, i think it’s unfair for that person to do the job of several people, it is stressful, even though they were doing their job properly.

Not appreciate the sarcasm coming from the guy who work in the counter. Just tell me straight if the food is not ready because they are short staffed in the kitchen instead of saying no, we decided not to make your order when I asked about how much longer the order will take. It 's a fast food restaurant, not an Open Mike stage, in case you get confused.

The food is okay. Very nice employees. Pretty expensive tho.

The flatiron location lists that it opens at 3pm on Google. I placed my order for the Rock Lobster Roll on the Beatnic App to pick up shortly after opening. When I arrived, there were other customers in the store and I walked up to the unmanned register and waited for a few minutes. Someone eventually came to the register to tell me that they were closed. Neither Google business nor your app reflects that Beatnic is closed to customers until 4pm on saturdays. Why was the store open with customers in it if the location was unprepared to take orders and not “technically open”? Why does your app allow for placing orders at locations that are not serving food? This business is a tragic mess. The employee at the register was far from apologetic, didn’t care about the inconvenience and suggested I figure out how to get a refund off the app myself, which btw, there is no option to request a refund on your useless app. It’s no wonder your business is doing so poorly nowadays. I literally ate here almost every day. Not anymore.