Enfield Art Cafe

Our experience at this restaurant was extremely disappointing. The service was slow and disorganized, with a significant wait time before our order was taken. Despite our waitress deciding not to write down our order, it was still incorrect when it arrived. The staff's attitude towards us when we tried to address the mistakes was unacceptable. While the food itself was decent, the lackadaisical and indifferent attitude of the service staff soured the overall experience.

I went to this restaurant for breakfast and found the food to be very tasty and reasonably priced. The service was good and overall it was a pleasant dining experience.

This restaurant is our favorite spot, we have visited numerous times. The food here is outstanding and they also serve the best coffee in town. The service is friendly, professional, and highly recommended.

Went in for a nice breakfast with my child. Ordered eggs florentine. The spinach was thick with salt. it was inedible. I told the manager I couldn't eat it and it actually put me off ordering anything else. All I could taste was salt. She kept repeating no salt was added to the spinach. I asked if it was fresh or tinned. She implied it was fresh (which is what it seemed to be . I said if it was fresh, then salt must have been added. This isn't just a taste issue; a lot of people can't have salt in their diets for health reasons such as high blood pressure or heart conditions, hence why salt is on the table to add to taste after it is cooked. And these were really high levels of salt. I found this manager patronising. She didn't concede the point and it felt that it was turning into an argument. It took her a long time to actually apologise for this poor dining experience. She said she wouldn't charge me for the meal (which I would not expect her to . When I asked if she was going to offer a discount on the rest of the meal or a voucher as a good will gesture, she refused. When I went up to pay and leave, I asked for her to confirm that she was not going to offer any gesture of good will for this poor dining experience. She kept repeating that she couldn't. She was patronising and unhelpful; rather than acknowledging what had gone wrong and making an effort to correct it. When pushed, she said that she could have offered the coffee for free (but then didn't! . It started to feel like she was enjoying being unhelpful and dragging this incident into an argument. I asked again if she was the manager; apparently yes. I asked her for her directors' contact details and for her name. She gave me their email but not her name so I then had to ask her again for her name which she gave (Gemma . At this point I just wanted to pay and leave rather than feel I was in an endless back and forth with someone who just didn't have the right attitude or flexibility to be front of house. But still she seemed to want to repeat herself like a robot rather than do the right thing. Just as I'd paid, she said in a voice dripping with sarcasm and arrogance, Thank you for a lovely experience and have a lovely day. At which point, my patience was finally lost and I told her where to go. What a horrible individual. And what an appalling experience of customer service.

I love the ambience of this cafe, the food is alright but overall the experience is what really makes it special