Keystone's Mac Shack Cincinnati

The Fleetwood Mac was great! There were plenty of tomatoes and lots of cheese! The Pink Floyd had lots of ham and onion. Even the original mac was delicious! It was all surprisingly filling. I will be ordering from here again for sure!!

Everyone at the office order something different and everyone loved it, HIGHLY recommend to anyone.

There was one employee working tonight on Mac Monday which is always super busy, and he was doing a great job. He greeted every customer that walked in and kept it cool with the large amount of orders he had to make. As always a great experience at Mac Shack.

We stopped in between the lunch and dinner crowd. There were several staff, yet the service was not great. We ordered 5 meals and 6 drinks. Everyone was super friendly and nice, just off the rhythm. The cocktail we ordered arrived first, then food, then milk for kids and then the canned beer. I mean, a canned beer takes longer than a cocktail!?! One burger came out without cheese and they actually asked if we wanted it melted on!!! Really?!? The bill came and the credit card was run and the total differed from what was charged. At the very bottom of the receipt buried in lots of text is a note saying you pay the credit card fee. No one mentioned it and that feels sneaky. Also, they do a flat fee not the of your charge. For our bill it was 3.5 which is about right but if your bill is small, you get screwed. That really irritated me. I had to get my own menu, order at the bar, have our food and drinks come out in a screwy order and then you surprise me at the end with an additional fee. If you'd have posted that, I'd have paid cash. We aren't from the area so no worries about going back anytime soon. The food far exceeded the experience but not enough to overlook the issues.

I didn't realize it was Mac Monday until I put in my order and the employee kindly told me about it. I went with the Fleetwood Mac which is pesto, tomato, and mozzarella. I wish it would've had a little more tomato, but overall it was high quality Mac and cheese.I had spent less than $10 for a full sized drink and a large portion of Mac and cheese.